September 26, 2023

Intermountain Healthcare just lately partnered with a startup named Story Health to assist handle sufferers’ coronary heart failure by growing entry to specialty care. Below the partnership, Intermountain clinicians are working with Story’s well being coaches to assist sufferers sustain with their remedy plans whereas they’re exterior the partitions of the physician’s workplace.

Based in 2020 and based mostly in Cupertino, Story has raised over $26 million to this point, in keeping with Crunchbase. Like many digital well being startups, the concept to kind the corporate got here from the CEO’s private expertise with the U.S. healthcare system.

Story CEO Tom Stanis’ father suffered a stroke years in the past. Although a lot time has handed because the occasion, it’s nonetheless a wrestle to handle his restoration.

“This hole between the intensivist and the coordinating major care physicians is a spot the place many people fall behind. Our specialists are overburdened — unable to handle the fixed tweaking and deluge of knowledge being generated from sufferers at house. Main care is usually out of the loop, not figuring out or having the arrogance to optimize a posh ongoing restoration course of. My father fell into this gap,” Stanis stated.

Sufferers are presenting to clinicians with growing complexity and incomplete care experiences, he identified. This drawback is made worse by the truth that clinicians are quick on time. Constricted by rising administrative duties and shortened appointment lengths, clinicians usually would not have the time they should contextualize a affected person’s full story (therefore the startup’s identify) and the way that story can straight impression their consequence, Stanis stated.

To deal with this situation, Story’s platform gives two key options. 

The primary is its digital well being record-integrated AI. This expertise permits suppliers to simply join disparate information from numerous sources, resembling EHRs, medical units, distant affected person monitoring databases and lab outcomes.

“By leveraging information, we will discover sufferers that want help after which automate a customized care plan based mostly on scientific pointers, which might be additional custom-made by the doctor. This removes the executive necessities for clinicians to search out these sufferers that aren’t at optimum or objective remedy and makes it simpler to get them again on monitor with the care plan,” Stanis declared.

As soon as a customized care plan is established, Story integrates a human contact aspect. By way of its well being coaches (that are actual individuals, not AI bots), Story helps be sure that the care plan is adopted and the remedy objective is achieved.

Stanis stated that Story’s well being coaches are a necessary a part of the enterprise as a result of they function an extension of the clinician to establish and resolve challenges like medicine optimization, lab draw coordination, transportation preparations and prescription help. These coaches additionally reply to affected person questions through texts and calls.

Story is at present centered on cardiology and coronary heart failure as a result of just one% of coronary heart failure sufferers obtain the suitable drugs, Stanis identified. 

The startup partnered with Intermountain as a result of the startup is looking for to broaden its attain and serve extra sufferers. Stanis declined to touch upon whether or not Story’s companies are coated for Intermountain sufferers or how the companions will measure the success of their collaboration. Nevertheless, Story stated that whitepapers detailing this system’s outcomes will likely be revealed later this yr.

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